Terms of service
Terms of Service
Barakah Herbals
Welcome to Barakah Herbals. By accessing or placing an order on our website (barakahherbals.com), you agree to the following Terms & Conditions. Please read them carefully.
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1. General
Barakah Herbals is operated under the brand name Barakah Herbals.
By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.
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2. Product Information
We strive to provide accurate product descriptions, ingredient details, and images.
However, slight variations in packaging, color tone, or fragrance may occur due to manufacturing updates.
If you are allergic or sensitive to any specific ingredient, please carefully review the ingredient list before use.
Our products are for external use only.
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3. Orders & Payments
All orders placed on our website are subject to availability and confirmation.
We offer:
• Cash on Delivery (COD)
• Online payment (if available at checkout)
We reserve the right to cancel or refuse any order if fraudulent activity, misuse, or suspicious behavior is detected.
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4. Shipping & Delivery
Orders are typically processed within 1–2 working days.
Estimated delivery time:
• Pakistan: 2–5 working days
• International: 7–14 working days
Delivery timelines may vary depending on location and courier services.
Complete details are available in our Shipping Policy.
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5. COD Refusal Policy
Once a Cash on Delivery order is dispatched, it cannot be cancelled.
Customers who intentionally refuse to receive their COD parcel may be restricted from placing future orders.
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6. Returns & Refunds
We offer a 30-Day Money Back Guarantee.
If the product does not suit you, you may return it within 30 days to request a refund.
• The customer must return the product at their own courier expense.
• Refunds are issued via bank transfer within 14 working days after we receive and verify the returned product.
• Shipping/delivery charges are non-refundable.
Full details are available in our Return & Refund Policy.
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7. Pricing & Promotions
All prices are listed in PKR (unless otherwise stated).
Prices may change without prior notice.
Promotions, discounts, or coupon codes are valid only within the specified timeframe.
We reserve the right to modify or cancel promotions at any time.
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8. User Conduct
By using this website, you agree not to:
• Place fraudulent or fake orders
• Copy, reproduce, or distribute any content without permission
• Attempt to interfere with website security or gain unauthorized access
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9. Intellectual Property
All logos, text, product images, branding, and content on this website are the property of Barakah Herbals.
Unauthorized use of our branding or materials is strictly prohibited.
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10. Limitation of Liability
Barakah Herbals is not responsible for:
• Allergic reactions or individual sensitivities
• Misuse of the product
• Results that vary from person to person
Our products are cosmetic in nature and are not intended to diagnose, treat, cure, or prevent any medical condition.
We are not liable for courier delays or unforeseen circumstances beyond our control.
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11. Privacy
Customer data is kept secure and is never sold to third parties.
For more details, please refer to our Privacy Policy.
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12. Contact Information
For any questions, returns, or support, you may contact us through:
• WhatsApp
• Instagram / Facebook pages
• Or via the support option on our website
We are committed to assisting you.